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Rod Baker Ford Sales


13921 S Rte 59, Plainfield, IL 60586 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Disappointed this trip
Written by AlphaWolf41 on 03/25/2016
updated 04/05/2016

Had great experiences before -- disappointed this trip. The oil change went OK, but the desk person tried to tell me my tires were worn down to 8/32 and needed alignment. These were new Goodyears, put on ONE WEEK prior with literally only a few hundred miles on them (I actually priced them with your store, but you could not locate them for the same price as Discount Tire). It felt like a cheap upsell -- not what I expected here.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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