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Rod Baker Ford Sales


13921 S Rte 59, Plainfield, IL 60586 (map)
Today 9:00 AM - 5:00 PM
Sales Rating
Recommend:
Yes (12) No (0)
Service Rating
Recommend:
Yes (0) No (1)
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Dealership Service Review

4 out of 5 starsservice Rating
Lie
Written by Fr3dcast on 03/24/2016

I was told when I bought my car from there.I would receive a free car wash after every oil change. It may not seem like a big thing. But the fact that I was lied to gets me upset. I would have bought the truck anyway. The promise of a free car wash after each oil change wash a added bonus. The service staff was good. But the lie I was told to buy my 2015 Explore that I was going to buy anyway has me upset. I bought a 2013 Lincoln truck for my wife and will be taking my truck to thaat dealership because they give free wash.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? No

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