Rod Baker Ford Sales
Dealership Service Review
The service rep that helped me was great!!! A++++ I appreciated his professionalism and his ability to make me feel welcomed. All my questions were answered. He even went out of his way to walk out to the van with me and explain things in detail. I work a very demanding customer service position and it's very nice to hear positive feed back from our customer's. Please be sure to let him know that he is a valued team member! I WILL check back with him and/or his superior to see if this has been done. What I don't like is your prices for repair's. I live only 5 min from you and would love to bring my vehicles to you for repair's but can't afford it. I have to drive 40min away to have any repair's done but it's the only way to keep my vehicle running!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes