Rod Baker Ford Sales
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Dealership Service Review
service Rating
Good Customer Service
Written byon 06/05/2017
updated 06/20/2017
The service writer was very nice. I had an oil change and warranty work. It was my first oil change (I was told it would be comped). They accidentally charged me but when I mentioned it was my first oil change, they apologized and took care of it. It is never a matter of making a mistake, we all do that, but they handled it very well. I will be back.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes