Auffenberg Ford O'Fallon
Back to Service Reviews
Dealership Service Review
service Rating
RUDE DISRESPECTFUL AND OVERPRICED
Written byon 08/15/2025
THEY ARE TERRIBLY OVERPRICED AND ATTEMPT TO GOUGE WITH ADDED 'REQUIRED' REPAIRS EVERY TIME. BEWARE, TRY TO FIND A DIFFERENT DEALER OR MECHANIC TO DO YOUR SERVICE. THEY WILL USE SCARE TACTICS TO GET YOU TO COMPLETE REPAIR WHEN YOU TELL THEM YOU DO NOT APPROVE THEIR REPAIRS. ONCE YOU ARE IN THE DOOR, GOOD LUCK GETTING OUT WITHOUT AN ARGUMENT.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No