Auffenberg Ford O'Fallon

I'll never consider buying another car from Auffenberg Ford. We made an appointment to look at a used Ranger and when we arrived after a 50 mile drive, and on time, we were told they just sold the truck and the deal was being written up even as we spoke. After going home they called to say the deal had fallen through and were we still interested. Despite my misgivings we went back and decided to buy it. That was when we found out that: a) they couldn't come down (much) on their "internet special" prices; b: the $500 off internet coupon couldn't be used on "internet special" prices and that c) KBB and NADA really don't know much about used car trade in values. After going through all that and still wanting the truck we finally reached a deal. I asked about how to go about getting a couple of issues that were noticed on the test drive corrected (these were ones that the salesman had already agreed to) we were told that their margin was now so low that they wouldn't be able to do that. I wouldn't recommend Auffenberg Ford to my worst enemy.