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Woody Buick GMC


1585 W Ogden Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
Recommend:
Yes (6) No (0)
Service Rating
Recommend:
Yes (6) No (1)
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Dealership Service Review

1 out of 5 starsservice Rating
Service
Written by John Ka on 02/11/2025

Terrible experience again had my car in twice now to check my seats that are currently not heated anymore and keep getting the runaround from the dealership. Telling me that the correct staff is not available on certain days somewhat feel cheated by the service that I expect from this dealership.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? No
  • Did the dealership provide you with an accurate quote of the work to be performed? No
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? No

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Woody Buick GMC on 02/12/2025
Dealer Response
Thank you for taking the time to write this review, John. Our team wants to address this properly and we’d love the opportunity to find a time that works for both you and our staff to resolve the issue. Please give us a call so we can schedule a convenient time to get this taken care of. Your feedback is important to us and we appreciate the chance to make things right.
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