Woody Buick GMC
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Dealership Service Review
service Rating
Never fixed the problem
Written byon 11/12/2019
updated 11/20/2019
I took my car in because there is something wrong with the starter and the mirror memory 'feature' goes haywire and moves the mirrors to completely wrong places. They charged me for the work, didn't fix either problem, and broke more things during the process. I had to take it back in multiple times after they broke the radio, the rear camera display, and the tire monitor system. I'm so fed up I'm taking it to a dealership 20 miles away now instead of the one right by my house.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Woody Buick GMC on 11/22/2019
Dealer Response
Thank you for sharing this review regarding your experience with us. I’d like to discuss this with you further if you could please contact me at your earliest convenience.
Sincerely, Sevil Begoli - General Sales Manager
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