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Mercedes-Benz of Naperville


1569 W Ogden Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (22) No (0)
Service Rating
Recommend:
Yes (25) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Excellent Customer Service
Written by Janet B. on 09/07/2023

Outstanding experience! Work was done per my request, and car was ready when promised (with a loaner provided). Service rep, Rich Wildeveld, kept in communication.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Savy Robinson on 09/11/2023
Dealer Response
Hi Janet, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!
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