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Mercedes-Benz of Naperville


1569 W Ogden Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (22) No (0)
Service Rating
Recommend:
Yes (25) No (2)
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Dealership Service Review

5 out of 5 starsservice Rating
Service Department
Written by Wesley Hauk on 09/03/2023

Adam, our service coordinator is an excellent individual who went above and beyond. His expertise with insurance and service really helped us. He had an excellent handle on communications and coordinating with us and all departments involved. He should be elevated as a manager soonest!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gabi Porter on 09/06/2023
Dealer Response
Hi Wesley, we're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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