Mercedes-Benz of Naperville
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Dealership Service Review
service Rating
Great Customer Experience
Written byon 08/24/2023
Adam - my service advisor was very thorough and addressed all my questions about my service visit. He was timely in his communications with updates and even applied a discount on my service.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Heath Knoll on 08/28/2023
Dealer Response
Hi Danice, thank you for your positive review. We're happy to have been of service to you. We're happy you found our staff to be so supportive during your experience here at Mercedes-Benz of Naperville. Drive safe, and we'll see you on the road.
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