Gerald Subaru of Naperville

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Gerald Subaru of Naperville
2379 Aurora Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
(1277)
Recommend:
Yes (130) No (0)
Service Rating
(1565)
Recommend:
Yes (271) No (0)
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Dealership Service Review

service Rating
Good service, but they did not listen to my details
Written by Christina on 05/16/2025

I was welcomed and met with promptly upon entering the garage. The staff member I worked with was friendly and answered all of my questions. The work was done when he said it would be.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Gerald Subaru of Naperville on 05/17/2025
Dealer Response
Thank you, Christina, for your review! We're glad to hear that you felt welcomed and that our team was friendly and responsive to your questions. At Gerald Subaru of Naperville, we strive for truly exceptional service, and it's great to know we met your expectations. We appreciate your feedback and look forward to serving you again in the future! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville
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