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Gerald Subaru of Naperville


2379 Aurora Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (130) No (0)
Service Rating
Recommend:
Yes (271) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great service and experience.
Written by Ryan on 04/10/2025

Working with Matt and your service department was very easy despite a hold-up on some difficult to find parts. Everyone I have dealt with is very professional and courteous.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Gerald Subaru of Naperville on 04/11/2025
Dealer Response
Thank you for your fantastic feedback, Ryan! We're thrilled to hear that your experience with Matt and our service department at Gerald Subaru of Naperville was truly exceptional. It's great to know that our team was able to assist you, even with the hold-up on parts. We appreciate your kind words about our professionalism and courtesy. We look forward to serving you again in the future! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville
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