Skip to main content

Gerald Subaru of Naperville


2379 Aurora Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 6:00 PM
Sales Rating
Recommend:
Yes (130) No (0)
Service Rating
Recommend:
Yes (271) No (0)
Back to Service Reviews

Dealership Service Review

5 out of 5 starsservice Rating
Routine Maintenance appointment
Written by Dawn C on 04/08/2025

Advisor Joe Adams was very helpful. Service was performed in a timely manner. Waiting area was very clean and nicely stocked with thoughtful amenities for the customers.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.

Showing 1 comment
Sort by:
Gerald Subaru of Naperville on 04/08/2025
Dealer Response
Thank you, Dawn! We're thrilled to hear that your experience at Gerald Subaru of Naperville was truly exceptional. Joe will be pleased to know he made a positive impact, and we take pride in maintaining a clean and welcoming waiting area for our customers. We hope to see you again soon! Sincerely Joe Schafhauser General Manager Gerald Subaru of Naperville
Report