Castle Chrysler Dodge Jeep Ram Naperville

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Castle Chrysler Dodge Jeep Ram Naperville
1565 W Ogden Ave, Naperville, IL 60540 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(9)
Recommend:
Yes (3) No (0)
Service Rating
(40)
Recommend:
Yes (13) No (3)
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Dealership Service Review

service Rating
Paint corrosion
Written by Tom & Paula on 06/15/2023

I tried to contact the service department and they kept avoiding talking to me. I had to go through Chrysler Customer service and they finally got an appointment. The repair was good but they didn't do a good job matching the paint.

  • Recommend this dealer? No
  • Were you satisfied with the quality of work performed on your vehicle? No
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Wendy Wegner on 06/19/2023
Dealer Response
If you would be so kind as to reach out to Mario Giannese at 708-415-8351, he would be happy to assist you. Thankyou and have a great day!
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