Castle Chrysler Dodge Jeep Ram Naperville
Back to Service Reviews
Dealership Service Review
service Rating
Castle Ram
Written byon 03/26/2023
After having my work vehicle for 5 days the service department said they did not have time to fit my vehicle in for service. I would not recommend this service department to anyone.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
Showing 1 comment
Sort by:
Harrick Newman on 06/19/2023
Dealer Response
Hi, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. If you are willing to give us another chance, please reach out to us at (630) 864-6592 to speak to our manager directly.
Report