The Chevrolet Exchange
Dealership Service Review
Everything was fine but the bill was kind of confusing: so many numbers. The mileage on the paperwork for the GMC Savana van was not accurate they wrote 300,000 instead of 75,000 miles I took paperwork back to them, but they said the correct mileage was in their records. I took the 2002 GMC Savana for oil change, but I wanted some information on if any other service was needed like axle fluid etc. but I didn't get any such news and was not advised of future needs. I don't know if they are familiar with the service needs of the 2002 GMC van. The 2023 Equinox service was ok. I took the Equinox to the dealer for service when the mileage reached 30,000, they told me only oil change was needed. I took the car back at 33800 miles and they said some services were needed at 30000 miles and that those needed to be done now. Why didn't they do the 30000-mile service when I took it to them at that mileage?
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes