Hawk Chevrolet

The worst buying experience ever! Extras that are “thrown in” or “added in the price of the vehicle” are clearly not. When I brought it to the attention of Ed (business manager) that I could clearly see these extras were added in and had become part of the principal balance, he was dismissive, rude, unprofessional and just absolutely horrible. When I asked that the add ons be removed, he said that the payment would be the same. In other words, if you don’t get the add ons they will just monkey around with your interest rate and make it higher so you’re paying the same monthly payment amount. I guess you’re not suppose to pay any attention to the amount financed. This is not what I call transparent but deceptive and dishonest. I’m going to tell anyone who will listen and review site I can find about this experience. Will, the sales manager made an attempt to remedy the situation but it was not in my best interest but theirs. If I know anyone looking for a vehicle I will gladly drive them somewhere else myself. No, I will not reach out to you (Hawk ) and discuss this any further because there is nothing you can do. You don’t get another chance to make an impression or another opportunity to get my money unless you are going to do an even swap for the 2018 version of my vehicle. Trust me, I won’t be holding my breath. No, I will not be reaching out to you to discuss this any further. I have said all I’m going to say to you people. My suggestion to Ed is if he does not like his job or want to listen to your customers when addressing concerns or asking questions then he should look for a new one.