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Hawk Chevrolet


2001 W Jefferson St, Joliet, IL 60435 (map)
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Dealership Sales Review

1 out of 5 starssales Rating
Never Again! Scam!
Written by 9newcarbuyer on 01/05/2017

Went in to purchase a used vehicle. Ended up finding a brand new vehicle with a special internet price for a great deal! We were told that that price ended the day before but that the manager agreed to honor it. Well when adding up the numbers and the 'Cash back' that was suppose to get us back to that internet price they had hidden $2k into the vehicle cost that was not on the sheet. When I added the numbers myself after trying to figure out what I was missing they did not add up!!!!!! I already had my financing and knew the total I was going to finance but their number was always $2k more. I felt bad for Matt the sales guy because I truly believe he had nothing to do with it. Never again will I even step foot into this dealer.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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dealerreply on 02/01/2017
Dealer Response
Thank you for sharing your feedback. It is important to us that we satisfy every customer and you actually really help us by bringing this issue to our attention. I am concerned about this issue and would like the opportunity to address it. Please be sure to contact me at your earliest convenience. I look forward to speaking with you. Sincerely, Gianna Squillo, Customer Experience Manager, (815) 272-9385, Gsquillo@hawkauto.com.
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