Advantage Chevrolet of Hodgkins

I've had better experiences. However, on Feb 10, 2025 I came in for a scheduled oil change. Upon arrival and initial inspection it was suggested I get new spark plugs and an alignment. All this before my vehicle was taken in the back to be serviced. Once my car was taken to the back, after a short while I received a video inspection stating that I had a small oil leak and that I should bring it in for an oil leak diagnosis-soon! The video also stated that I would be needing new brake pads and rotors on all 4 wheels within the next month Patryk states. This was my quickest visit since I've been coming here for nearly 20 years. 30 minutes, I was in and out. I was charged more money for an alignment, which by the way, my car doesn't drive any different. So, I'm doubting it was actually done. $99.45 out of pocket. Looking at my payment invoice there was no mention of the small oiI leak or need for a diagnosis for my next visit. I only know this information based on the video inspection. Patryk, checked me out, took my payment, walked me to my car, which was not cleaned. Normally staff would run it through the wash, not on Feb 10, and it was not that cold outdoors. I was truly shocked that I had a full oil service, equipped with an alignment in less than 30minutes. I left Advantage Chevy, feeling like my services were incomplete. And then over the course of the following days and week(s). I watched my oil monitor go from 100% on day one to 98% on day two to 96% on day 3. I called in for a follow up appointment for the oil leak diagnosis as my monitor was steady dropping and there was a burning smell occasionally. The young lady in the service department booked me for an oil leak diagnosis and scheduled me for brake repair service as well. On March 11, I bring my car in for an oil leak diagnosis and brake pad and rotor repair. Immediately the service salesman mentions I should should get the brake flush along with new pads and rotors. The service reps attention was more on brake repair than the slow oil leak I had. He told me it would be some hours before they were finished, I was prepared to wait, no problem checked in at 7:20am out at 11:50am. I did not receive a video inspection as I normally do, Owen my service rep, said the technician saw leaking but could not find the source, my breaks are done and I'm good to go. So, I paid for an oil change 1 month ago, the next day the oil monitor starts dropping, I'm told not to focus on the monitor, yet there is clearly leaking, no one could find where it's coming from, I'm losing oil each day, and they didn't even think to top my oil off as I had just had an oil change. Yes, I'm ranting and am disappointed, I don't have money to waste. My car is not driving at it's full potential and to top it off my brand new brakes are squealing. They were not squealing before I took them in for new rotors and pads. A sign of the times you pay more $$$ for services and get less than quality workmanship. I've always been a believer of going to the dealership with your car as their mechanics and technicians are supposed to be trained experts on the brands make and models. All I seem to get lately is someone trying to up sale me on buying additional services and not focusing on why I came for service in the first place.