Advantage Chevrolet of Hodgkins

In July 2011, I bought a Traverse from this dealer and I love the car. The buying experience was horrible. After spending 3 hours, mostly sitting around waiting, we agreed to price and I signed over title to my trade-in. At that point they handed me a form they said was from the Better Business Bureau of Chicago to waive my right to a jury trial or ever bring a lawsuit against the dealer. They insist you agree to binding arbitration...and they pick the arbitrator! Even though I have NEVER sued anyone, I objected to waiving this right and the way it was presented. They said they would not sell me the car if I did not sign it, and I told them I would never buy another car or any service from them in the future because of this. I f it was just me, I would have walked and bought it down the street, but my wife was already in the new car and we both had 3 hours invested at that point, so I signed it. If this is the way they want to do business, they should be up-front about it and tell you when you walk in the door.