The Autobarn Mazda Evanston
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Dealership Service Review
service Rating
Quick, efficient oil change service
Written byon 03/27/2024
The service advisor Oscar Galicia checked me in quickly and efficiently for an oil change & multi-point inspection. He kept me informed by sending a video of the inspection of my car to my smartphone. I waited for my car at the dealership, and this time my car was ready in a reasonable amount of time. (On my last visit I had to wait much longer to have the battery replaced). This time the service was fast and reasonably priced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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The Autobarn Mazda of Evanston on 03/28/2024
Dealer Response
Scott,
Providing quick and efficient service is so important to us here at The Autobarn Mazda of Evanston and we are glad that Oscar's efforts could meet your satisfaction! We are thrilled to know that he kept you informed on your vehicle while it was being serviced. We wish you safe travels and please do not hesitate to let us know how we may be of further service to you.
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