Ed Napleton's Kia Of Elmhurst
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Dealership Service Review
service Rating
2014 kia sour +
Written byon 06/01/2015
I had issues with my brake, its a brand new car, 10,000 miles and my brakes sounded terrible. No-one was communicating with me very well while I was without my car for a week. Finally after trying to get ahold of someone, Tony Fajardo from service took and control and made sure I was up to date with everything going on with my car and did the best he could to help my bizarre situation. You guys go threw a lot of employees in that dealership, but he needs to be kept around!! Thank you so much Tony!!!- Heidi
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Ed Napletons Kia of Elmhurst on 07/22/2019
Dealer Response
We hope you continue to choose us for all your automotive needs! Take care! Our team is available should you require any extra help. If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!
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