Ed Napleton's Kia Of Elmhurst

Do not buy a car from Ed Napleton, Kia/Acura of Elmhurst. They are incompetent [non-permissible content removed] and don't care about your satisfaction after the purchase. A service guy stole from my mother's car. I paid to have my windshield wipers replaced , waited for this to happen, drove away and they were not replaced. Had to bring my car back one week later for what should have been done when I paid for them. My Bluetooth is not working on my new Kia. Three attempts were made to fix it and it still does not work. My windshield/return oil-change sticker is always accurate but my mother's, who does not speak English, always has her return 2,000 miles early. My brother replaced the air filter himself prior to bringing in his new Kia for an oil change and was lied to when told it was filthy and needed to be replaced. One week after the purchase, my steering alignment was off and was told that it's because not all streets are completely flat. After insisting on speaking to a manager, an adjustment was made, confirming the alignment was off. After reporting the above (and other incidents), the general manager told me that I will not be compensated because I am only one unhappy customer of thousands happy customers.