Ed Napleton's Kia Of Elmhurst
Dealership Sales Review
I am not one to send businesses accolades. I rarely if ever do what I'm about to do, but I simply cannot express how utterly pleased I am with my experience at Napleton Kia. I'm a single dad with many demands. The last thing that I needed during this last holiday was for my Audi A6 to go sideways. I found a used vehicle that I was very interested at Napleton Kia and worked with a bright, young man to schedule a drive. I live in Geneva and with the dealership in Elmhurst there were logistics to work through and my own family schedule to work around. The Saturday morning of test drive my two teens and I spent over an hour to get to the dealership. Guess what? The car that we drove to see was sold just before we arrived. Arghh! Really? Bait and switch? Did they just play 'the game' with me? Hardly. What I found was that my Sales guy, David Angel Wetherston, and his Sales Manager, John Res, were two of the most honest and upfront guys in business. John and David worked hard together to quickly find me yet another great, great car - a slightly used 2015 Kia Forte ES - and gave me a very, very good deal. Then, because I'm trying to get back on my feet financially, Napleton's Finance Team worked with me to get me an AMAZING loan despite my once-great-but-now-not-so-great credit. Wow. I love my Kia, but more importantly I am impressed with this business and the openness and honesty of the people who run it. If Napleton's other folks are like David and John, then this business will be around for a long, long time. When the time is right, I'm heading back to Napoleon and David & John for a new Cadenza or K900. I hope that you head there, too. Curt Galusha
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes