Ed Napleton's Kia Of Elmhurst
Dealership Sales Review
I just purchased my first new car and I am nothing less than pleased I returned to Ed Napleton because of the great experience I had whenever I brought in my Kia Optima for repairs I had previously owned a used (4 years old )Kia Optima. It was still under warranty for some repairs. Each time that I came in for service I was happy with how fast and thorough they were and reasonably priced. So when it was time for me to consider buying a new car, I had received a letter in the mail for pre- approval. Looking at their website also encouraged me to come in. When I arrived , I was greeted at the door and felt welcomed and attended to by all of the staff, not just Vince who helped me. I didn't expect to buy a "new" new car, just new to me. The prices and incentives that they gave me made me excited to hand over the keys to my Mercedes Benz. I have more updated features and the confidence that being the only one to own this car there will be no surprises. I will be returning for my scheduled services in the future.
- Recommend this dealer? Yes
- Purchased a vehicle from this dealer? Yes
- Did the dealer honor all commitments made? Yes