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Ed Napleton's Kia Of Elmhurst


727 W Grand Ave, Elmhurst, IL 60126 (map)
Today 9:00 AM - 9:00 PM
Sales Rating
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Service Rating
Recommend:
Yes (0) No (1)
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Dealership Sales Review

5 out of 5 starssales Rating
great experience
Written by phyllisarm on 03/18/2015

I just purchased my first new car and I am nothing less than pleased I returned to Ed Napleton because of the great experience I had whenever I brought in my Kia Optima for repairs I had previously owned a used (4 years old )Kia Optima. It was still under warranty for some repairs. Each time that I came in for service I was happy with how fast and thorough they were and reasonably priced. So when it was time for me to consider buying a new car, I had received a letter in the mail for pre- approval. Looking at their website also encouraged me to come in. When I arrived , I was greeted at the door and felt welcomed and attended to by all of the staff, not just Vince who helped me. I didn't expect to buy a "new" new car, just new to me. The prices and incentives that they gave me made me excited to hand over the keys to my Mercedes Benz. I have more updated features and the confidence that being the only one to own this car there will be no surprises. I will be returning for my scheduled services in the future.

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? Yes

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jstorr83 on 06/09/2015
Dealer Response
Congratulations on your first brand new car! Thank you for giving us the opportunity to continue serving you and your family. If you ever have any questions or concerns, please feel free to call anytime at 630-782-9300. Thank you again and look forward to serving you again in the future. Will Mulcahy, General Manager
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