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Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
Today closed
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (119) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
not sure what this refers to
Written by Deborah Miller Lunsford on 04/20/2025

I was very satisfied with the service I received on Saturday 4/19/25 to my Subaru Forester. My advisor, Adam Manella explained everything, I understood the work to be done and the cost. He provided a loaner to me at no charge so I didn't have to wait at the shop. Helped me get all my errands run!! I will return to Brilliance Subaru for any future care maintenance. I will also recommend Brilliance to anyone!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Jim Daluga on 05/03/2025
Dealer Response
Deborah, Thank you so much for the wonderful review! I am glad that Adam and the team took great care of you. We appreciate the business and look forward to seeing you next time. Jim DaLuga General Manager
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