Brilliance Subaru

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Brilliance Subaru
1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(153)
Recommend:
Yes (18) No (0)
Service Rating
(474)
Recommend:
Yes (120) No (0)
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Dealership Service Review

service Rating
Friendliness counts
Written by Arlene Stach on 03/16/2025

When I brought my car in for a small windshield fix, I was treated as though they’d known me for years, when in fact this was the first time I had been in the Service bay.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Not Applicable
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Jim Daluga on 03/22/2025
Dealer Response
Arlene, Thank you so much for the 5 star review. I am happy to hear that your first visit to our Service Department was pleasant and we look forward to seeing you again soon. Jim DaLuga General Manager
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