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Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
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Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (119) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Great as usual
Written by Mark M on 03/08/2025

From the intake process with Adam, the text updates feature and the final wrap up everything was great. Adam explained everything, gave me a heads up on some pre-paid oil changes that expire later in the year and listened to some other minor issues that needed to be addressed and ensured they were cared for

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Jim Daluga on 03/15/2025
Dealer Response
Mark, Thank you so much for the 5 star review and amazing feedback. I am glad to hear that Adam took such great care of you. We appreciate your business and look forward to seeing you next time. Jim DaLuga General Manager
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