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Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
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Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (119) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Bearings replaced in both rear tires and 1 front tire
Written by Susan Dorwaldt on 02/21/2025
updated 02/28/2025

Had to have bearings replaced in both rear tires and 1 front tire. to me very expensive, but I love Brilliance and they treat me with respect and they know me when I pull in and this is the only reason I will buy Subaru. Is because of them.

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? No
  • Did the dealer honor all commitments made? Yes

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Jim Daluga on 03/14/2025
Dealer Response
Susan, Thank you for the AMAZING review and your trust in Brilliance Subaru! Jim DaLuga General Manager
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