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Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (120) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Service Excellence
Written by Pamela on 10/09/2024

This is the best Subaru service department. I travel over 30 minutes for this reason. The department personnel, especially Derek, are professional but friendly. All involved care about their clients. They are patient to answer any and all questions. Keep up the good work!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Jim Daluga on 10/12/2024
Dealer Response
Pamela, Thank you so much for the AMAZING review! We truly appreciate your business and travel time to use our Service Department. Thank you for the business and we look forward to seeing you next time. Jim DaLuga General Manager
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