Brilliance Subaru

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Brilliance Subaru
1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(153)
Recommend:
Yes (18) No (0)
Service Rating
(474)
Recommend:
Yes (120) No (0)
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Dealership Service Review

service Rating
Great Staff!
Written by Christopher Jacobs on 09/19/2024

I drove from Rockford to the shop to get my oil changed only to find out I was a day early. Total brain fart by me! Still, the staff was quite accommodating and squeezed me in anyway! Such a thoughtful thing to do!!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
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Jim Daluga on 09/28/2024
Dealer Response
Christopher, Thank you so much for the 5 star review and wonderful feedback. We appreciate you travelling so far to use our service department and we look forward to your next visit. Jim DaLuga General Manager
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