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Brilliance Subaru


1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
Recommend:
Yes (18) No (0)
Service Rating
Recommend:
Yes (120) No (0)
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Dealership Service Review

5 out of 5 starsservice Rating
Always Good!!
Written by Kathy Huth on 07/09/2024

2019 Outback would not start after one week on vaca… it was a 6 month old Subaru battery. Jumped it and took to brilliance , no appt and Derek got me in asap, shared with me that there has been an issue with star link draining batteries. So fixed and back home in no time!! Also it was was covered by Subaru!!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes

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Jim Daluga on 07/13/2024
Dealer Response
Kathy, Thank you for the 5 star review and feedback. I am happy to hear that Derek took care of everything to your satisfaction! Thanks for the business and we will see you next time. Jim DaLuga General Manager
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