Brilliance Subaru

See all Inventory
Write Sales Review
Brilliance Subaru
1500 N Randall Rd, Elgin, IL 60123 (map)
Today 9:00 AM - 8:00 PM
Sales Rating
(153)
Recommend:
Yes (18) No (0)
Service Rating
(475)
Recommend:
Yes (121) No (0)
Back to Service Reviews

Dealership Service Review

service Rating
Great Service Experience
Written by Harry Elgin IL on 12/13/2023

Derek was our Service Advise and provided exceptional service. He communicated in a timely and effective manner. He took extra care that the Service was completed by our required pick up time. Always a pleasure to do business with Brillance Subaru!

  • Recommend this dealer? Yes
  • Were you satisfied with the quality of work performed on your vehicle? Yes
  • Did the dealership complete the work within the timeframe promised? Yes
  • Did the dealership provide you with an accurate quote of the work to be performed? Yes
  • Do you feel the price paid for service(s) was fair and appropriate? Yes
  • Did the dealer honor all commitments made? Yes
Add a Comment

Only letters, numbers, and spaces will be accepted.

Character limit: 30
Character limit: 7500
Please review your comments carefully before submitting. Once submitted, they cannot be deleted or changed. All reviews and comments to Edmunds are subject to the terms of our Visitor Agreement.
Showing 1 comment
Sort by:
Jim Daluga on 12/16/2023
Dealer Response
Harry, Thank you so much for the amazing review. Derek has been providing exceptional customer service since we opened Brilliance Subaru in 2014, and I am glad that he is taking great care of you. Jim DaLuga General Manager
Report
Back to Top

Join Edmunds

Receive pricing updates, shopping tips & more!

Back to Top