AutoNation Hyundai O'Hare
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Dealership Service Review
service Rating
Schedule maintenance
Written byon 02/24/2025
I scheduled an appointment in person the week before, very professional representative. But 2 and a half hours is way too long for an oil change and tire rotation…also, my Blue Link wasn’t connecting for about 10 days and nobody knew how to fix. I had to call them and waited 30 minutes on hold to reset it in 30 seconds just pressing a little hole on the screen.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Sue Tilly on 02/26/2025
Dealer Response
Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 346-0144 to discuss what we can do to help.
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