AutoNation Hyundai O'Hare
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Dealership Service Review
service Rating
No Service During 2 Hour Wait
Written byon 04/28/2023
I had a terrible experience. I had appointment for normal service (oil change, tire rotation, etc) I was told it would be about an hour. After waiting 2 hours, I had to ask and found out my car had not been touched. They said it was a communication error. I left without any service
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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Sandy Clearwater on 05/03/2023
Dealer Response
Hi Rich, we are deeply disappointed by your experience at AutoNation Hyundai O'Hare. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (847) 346-0144 to discuss what we can do to help.
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