INFINITI of Clarendon Hills

I was very unhappy with the service I received. The customer service is horrible and I would never recommend this place to anyone. I regret ever purchasing a car here. I went to get my car serviced recently and when I left , I noticed that my sonar was turned off. When I went to take it in they said it was my fault and that there was no possible way anyone from the dealership could have turned it off. They said it looked like I had maybe gotten into an accident. When I said I hadn't and that the car was never touched, they still insisted that it was my fault. The problem ended up being that a wring harness was disconnected that is only accessible by removing the bumper which I believe they did to replace my headlight. When I questioned the technician about it she said that an animal could have crawled up there and disconnected it. So my car went from being in an accident to vandalized by animals, what a joke. At the end of the day I ended up paying for this service because I was tired of arguing with them. Every time I come I feel mistreated in some way. The customer service is horrible overall! I will be buying another Infiniti in the future but I will never purchase one here.