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INFINITI of Clarendon Hills


415 E Ogden Ave, Clarendon Hills, IL 60514 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (21) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
My Worst Car Buying Experience
Written by TonyTheGreat57 on 06/18/2016

This is my worst experience ever. After I selected a vehicle an appointment was set, I was very excited since I was looking for this vehicle for a long time. Anyhow when arrived at the dealership to my surprise I was told that the vehicle I have selected (and all similar models) are on a recall and I cannot purchase any of them (seriously)...if that was the case why I was not notified by a phone call or email before my planned schedule visit for the test drive? why? and on top of it all they tried to "up-sell" by telling me we have 2016 models (with no recalls)...you should look at them, why should I? ....it was memorial day weekend and I was so looking forward to get a good deal and "customer service" from this dealership...but unfortunately my experience was very negative. Finally, I bought the vehicle from another dealer with no fuss...I will not recommend this dealership.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? No
  • Did the dealer honor all commitments made? No

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