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INFINITI of Clarendon Hills


415 E Ogden Ave, Clarendon Hills, IL 60514 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (21) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

4 out of 5 starssales Rating
Purchased 2021 QX50 Clarendon Hills
Written by Andrea Ramirez on 04/04/2022

I just wanted to take a minute to rate my experience at Infiniti of Clarendon Hills. I recently purchased a 2021 QX50. This was a very smooth process from beginning to end. More specifically I would like to give high praise to my sales person Andrea Ramirez. She was a true professional who helped me through everything. My only issue was that my windshield was cracked and I didn't notice it the night we test drove it, nor did we notice it when we picked it up the next night, being that it was during the evening. I called the following day to inform Andrea my windshield had a small crack on the passenger side. She check with service who informed her they were aware of it. Not sure why service didn't inform Andrea of this when they performed the inspection. Andrea contacted their used car repair man who came out to my home to repair the windshield surrounding my schedule, which was great. I'm not to happy with the repair that was performed on the windshield, being that you can tell where the windshield was cracked and repaired still. Other than that, everything else was great. LaKesha Rudd

  • Recommend this dealer? Yes
  • Purchased a vehicle from this dealer? Yes

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Infiniti of Clarendon Hills on 04/06/2022
LaKesha, thank you for your review! We appreciate you taking the time to let us know about your experience. We are glad to hear that our staff was able to provide a solution for you regarding your windshield. Thank you for putting such trust in us, we appreciate it! Please reach out to us if you need anything further!
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