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INFINITI of Clarendon Hills


415 E Ogden Ave, Clarendon Hills, IL 60514 (map)
Today 9:00 AM - 7:00 PM
Sales Rating
Recommend:
Yes (21) No (0)
Service Rating
Recommend:
Yes (3) No (0)
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Dealership Sales Review

1 out of 5 starssales Rating
Horrible Experience
Written by EB on 09/16/2020

My husband brought a car from here our experience was horrible. He took the name from around license plate, will not advertise this place ever!!! My husband has been talking with Infiniti Consumer Affairs about the underlying racist remarks that was made by Joe F. The lady that is working with him told him that the dealership would call him the next business day, when no one called we went to the dealership on that Saturday and met with Joe B., and he told us that a Rep that's working with Infiniti for 3 years do not dictate to him. His main concern was my husband taking down his negative review, and when he didn't agree he stated he would not help us further. I started recording because I could not believe this place. When Joe B. realized he was being recorded he asked us to leave. My husband being the type of man he is, asked me not to post the recording, so I'm not posting to social media at this time. But this place; shame on both of these Joes. How you think you can dictate a review, how about this thought, instead of trying to dictate the review to the customer, how about decent customer treatment and stop the underlying racist remarks!!! Bet you never thought of that. Believe it or not Black People has money, we don't have to save up for a deposit when car shopping. Hope you remember that Joe Fruzyna.

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes

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