Fletcher Jones Audi

I tried buying a 2009 Q5 from this dealer. This was in mid-2009 when they were still new and relatively scarce. I ended up working with Owen, who alternated between candid and arrogant. Fine, no surprise there. He made me an offer which I said I'd consider, and left FJ Audi for the suburbs to see what others would do for me. After talking to some suburban dealers, I made an appointment and returned to see if Owen was willing to part with this Q5. He blew off my appointment (was with another couple) which didn't please me... but let's face it, buying a car is about the price, not the salesman. However, Owen did call me that afternoon and I told him that I would accept his offer. He proceeded to tell me that he wasn't sure he could still get that from his manager, and that he would call me back with the news. That call didn't come for 3 days, at which point I had already picked up my new Q5 from Schaumburg Audi. Just goes to show you why time and again, downtown luxury car dealers suck to buy cars from.