Mike Anderson Chevrolet of Chicago
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Dealership Service Review
service Rating
WORST CUSTOMER SERVICE EVER
Written byon 04/11/2016
This is the worst place to go get your car serviced! My appointment was at 11:30 and they told me the car would be done by 1! I have gone to castle Chevy north before and had awesome service! NEVER scheduling my appointments here ever again!
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No
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mikeachicago on 04/14/2016
Dealer Response
Hi Alyssaaaa. So sorry to hear about your bad experience. I would like to rectify the situation. Please email your contact information to shanna.chester@mikeandersonchevy.com. I will have a manager reach out to you. Again, sorry for the inconvenience.
Reportginamaddox on 04/13/2016
Dealer Response
Alyssa,
We appreciate the time you spent talking with us on the phone about this matter. We are always concerned when we have not met our clients expectations. Your feedback has allowed us to work with our team to ensure your concerns are addressed. Thank you Alyssa-We appreciate your business!!
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