Mike Anderson Chevrolet of Chicago
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Dealership Service Review
service Rating
damaged, did not need to happen...
Written byon 02/25/2016
Came in for Program, ECM,. could not do it, but instead DAMAGED MY FOG SWITCH, TOOL MARKS ON IT,. My day time running lights DO NOT WORK,. Will be contacting the Service Manage to have these Turned back on. I also notice a leg tag was broken form inside of my dash cover. I will be calling the service manager. as soon as I replace my fog switch, called GM and order the Fog light switch should be in a couple of days, I install the new switch and call the Service Manager and have my DRL turned back on,. My truck came with this enabling me to turn on or off.. I have all my paperwork for this truck I am the original owner..
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Not Applicable
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mikeachicago on 02/29/2016
Hi ellie31037. Sorry to hear about your experience. I would like to assist you and make this situation right. Please email your contact information to shanna.chester@mikeandersonchevy.com. I will forward your concerns to management. Again, sorry for the inconvenience.
Reportmikeachicago on 02/26/2016
Dealer Response
Hello Ellie, we thank you for bringing this matter to our attention. Please reach out directly to Guy Cesario, our General Manager, at 773-465-2000. We would be interested in speaking with in detail about your latest servicing so we can investigate this matter further and work with you on rectifying these issues to your satisfaction.
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