Mike Anderson Chevrolet of Chicago
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Dealership Service Review
service Rating
Dealership needs to research service history before recommending services.
Written byon 12/02/2018
Service people tried to upsell me on work I've already had done, they don't research the repair history from other dealerships. They did not add air to my tires, which were under-inflated, but they did recommend that I get new tires, not telling me what tires needed replacing. They were going to try to charge me another $150 for a diagnostic test to see why the day running lights were out, instead of just checking to see if they were burned out.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes