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Dennis Dillon Chrysler Jeep Dodge Ram


4025 Cleveland Blvd, Caldwell, ID 83605 (map)
Today 9:00 AM - 8:00 PM
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Dealership Sales Review

1 out of 5 starssales Rating
Buyer Beware - Avoid at ALL COSTS
Written by buyerbeware11 on 08/23/2012
updated 07/30/2025

I thought I'd get a great priced Jeep and have it shipped back to Ohio. The Salesperson Ron was friendly. Paid him $1000 over the phone for deposit. Then the waiting started. See, once this place has your money they no longer care about you. I called RC the manager and he was VERY RUDE and did not care about the concerns of an out-of-state customer, only himself. In fact RC did not return a single one of my calls. The finance manager called me though and definitely tried to sell me every last bit of financing BS they had which I told him repeatedly I did not need. They sat on their hands for four days before sending me the purchase paperwork. I overnighted it back on my own dime and wired the full payment amount same day. Then they sat around for SIX MORE DAYS before sending out the final papers which was simply a bill of sale and an Idaho temp tag. The vehicle has arrived and I can't title it or drive it. I have nothing. Ohio won't touch this without the proper paperwork. DO NOT buy from Dennis Dillon. They DO NOT CARE about you and will not treat you - the customer paying them tens of thousands - with any priority whatsoever. If RC somehow still has a job when you deal with them I'd be both surprised and disappointed. This dealership is run by [non-permissible content removed].

  • Recommend this dealer? No
  • Purchased a vehicle from this dealer? Yes
  • Did the dealer honor all commitments made? No

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