Grainger Honda
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Dealership Service Review
service Rating
January service
Written byon 01/31/2022
From the moment I drove into the service check in area, I was met by friendly staff. I was met by Steve Morgan to check me in for my service appointment. We went over the routine service checks. Steve got me checked in for the oil change and auto butler service. Though out my wait in the lounge, Steve kept me up to date on my vehicle progress. It took a little longer for the auto butler service but I didn't mind the wait. I watched TV to pass the time. Steve was friendly and professional during the whole service appointment. I would recommend Grainger Honda and Steve to anyone needing their vehicle serviced.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Grainger Honda on 02/04/2022
Dealer Response
Donald,
Thank you so much for your wonderful review and recommendation! We are happy to hear that Steve took great care of you throughout the entirety of your visit. It is our pleasure to serve you in any way possible, and we will certainly provide you with nothing less than the same quality care in your visits to come. We wish you the safest of travels until we meet again!
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