Grainger Honda
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Dealership Service Review
service Rating
Excellent Customer Care
Written byon 10/16/2021
Just a routine car maintenance. The wrench icon popped up on my dash and I called and was scheduled for service. Got in touch with a real live person to make the appointment. I waited in the Waiting Area, the area was clean and comfortable and full of amenities. The seating areas had electrical outlets and ports for charging electronics. Chilled water was available as was hot coffee. Steve Morgan, leader of the Blue Team, was knowledgeable and helpful. Always a nice experience. Thank you Grainger!
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes
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Grainger Honda on 10/19/2021
Dealer Response
Irma, Thank you for taking the time to share this positive review! We are so glad that our team could put you at ease and make your overall experience as seamless as possible. We wish you the safest of travels. Please do not hesitate to give us a call if you ever have any further questions or concerns! Thank you for choosing Grainger Honda!
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