Rick Case Hyundai Roswell
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Dealership Service Review
service Rating
Bob
Written byon 07/13/2023
Service Dept too small. Called Service Dept numbers for an appt. Got voice mail. Left three messages for a call back, no call backs. I went on website and scheduled an appt. Showed up and they had no record of the appt. Took 3/ 1/5 hrs for the recall service of anti-theft software.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes