Rick Case Hyundai Roswell
Back to Service Reviews
Dealership Service Review
service Rating
Ask for Eddie!
Written by 04/12/2023
onI have been coming to Rick Case since 2019 after purchasing my 2016 Hyundai Azera at a separate dealership. I learned the original owner of my vehicle had purchased it at Rick Case in Roswell and have trusted my car with the folks there since. In the last two years, I’ve worked with Eddie at the service desk. He goes the extra mile to help customers understand the process, provide options and solutions, and makes you feel comfortable and assured prior to committing to work on your vehicle. In today’s environment when people, especially women may walk away from the dealership with more questions than answers, Eddie puts those concerns at ease and provides an excellent customer experience.
- Recommend this dealer? Yes
- Were you satisfied with the quality of work performed on your vehicle? Yes
- Did the dealership complete the work within the timeframe promised? Yes
- Did the dealership provide you with an accurate quote of the work to be performed? Yes
- Do you feel the price paid for service(s) was fair and appropriate? Yes
- Did the dealer honor all commitments made? Yes