Ed Voyles Chrysler Dodge Jeep Ram
Back to Service Reviews
Dealership Service Review
service Rating
Avoid if you value customer service
Written by 05/06/2024
onThis service department is bar none, the worst I have ever dealt with. Being told the part isn't in for an urgent recall because the appointment was made on line like it is our fault their systems don't talk is outrageous. We will drive way out of our way to go to another location because that will be less inconvenient than wasting our time here. This wasn't the first time either. We had made an appointment to replace a window and when we showed up for that appointment the service tech said they don't do that work. The techs may be great, but there front office and management is atrocious. Do not go here.
- Recommend this dealer? No
- Were you satisfied with the quality of work performed on your vehicle? No
- Did the dealership complete the work within the timeframe promised? No
- Did the dealership provide you with an accurate quote of the work to be performed? No
- Do you feel the price paid for service(s) was fair and appropriate? No
- Did the dealer honor all commitments made? No